[RE-wrenches] Outback inverter generator question

[Tump]

Make sure that the client has the AUTO idle  set to OFF!
> On Aug 12, 2017, at 8:32 PM, Ron Young <solareagle at solareagle.com> wrote:
> 
> Have a client where I recently installed an Outback VFX3524 inverter in June. He’s using a Honda generator and has recently started having issues. He has been complaining that the inverter seems to be running hot but I believe this is because he doesn’t have good ventilation around it. He is probably also running high on the loads. He doesn’t have a Mate so can’t identify the error. He is in a remote location and I am currently unable to travel due to fire restrictions in my area (major BC wildfires).
> 
> Here is his recent email:
> -Seems the inverter is recognizing the power in as an issue, and throwing an error.
> -My existing 5000 Honda generator has been online with the unit since you installed it. 
> -The last few days, when there is very little load, or the unit goes to float, the generator goes into a high rpm.
> -My existing 5000 Honda crapped out on me this morning, and holds a low rpm, not putting out much power.  Will run a tool, but still won’t hold a higher rpm.
> -I borrowed an identical 5000 Honda generator, and it seemed to be doing fine for about 1.5 hours. 
> -Now it’s doing the same thing as the other generator.  The inverter system throws an error, the generator is taken offline, and the generator rpm go up.
> -If I manually manipulate the throttle not he generator lower, then the inverter re-engages.
> 
> What the heck could this be?  I don’t want to fry the borrowed generator, but we can’t systematically bypass the inverter, and the house requires the power.
> 
> Ron Young
> earthRight - Solareagle
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