[RE-wrenches] Outback warranty issues

[Dan Fink]

Last month Outback told me that they could supply a replacement FX3624
control board, but it would be $400, and to go through a distributor for a
better price. AltE Direct had one for $200, and the transplant was
successful. Also, the board was drop shipped from Bellingham, Washington,
AltE did not stock it.

Dan Fink
Professor of Solar Energy Technology, Ecotech Institute
IREC Certified Instructor™ for:
~ PV Installation Professional
~ Small Wind Installer
Executive Director, Buckville Energy
NABCEP Registered Continuing Education Providers™
970.672.4342



On Wed, Jun 28, 2017 at 10:04 AM, jay <jay.peltz at gmail.com> wrote:

> HI Tump,
>
> Yep that part has been true for a while.
> I find most distributers don’t have them.
> But I have gotten them from “thesolarbiz.com”
> Also they sell brand new ones with full warranty vs refurbished ones with
> 90 day warranty.
>
> jay
>
> peltz power
>
>
> On Jun 28, 2017, at 9:01 AM, Tump <tump at swnl.net> wrote:
>
> Interesting I have an old FX 3048 w/ a bad board and was told by the tech
> at OB that they no longer were supplying boards but I needed to buy them
> from one of their distributors. The list.  I called said they did not sell
> them. Humph interested in seeing what happens here.
>
> On Jun 28, 2017, at 11:42 AM, Dave Tedeyan <dtedeyan at taitem.com> wrote:
>
> Jay,
> I just called them about an hour ago about a FP2 system with a failed
> inverter. They said they'd have the new control board sent out today,
> hopefully they actually will.
> Cheers,
> Dave
>
>
> *--*
>
>
> *Dave Tedeyan*
> *Project Engineer*
>
> *Taitem Engineering, PC*
> 10 Verizon Lane, Lansing, NY 14882
> Voice: (607) 930-3481 x6
> www.taitem.com
>
>
>
>
>
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