[RE-wrenches] Outback Optics weird behavior

[Ron Young]

Looks good on mine William, firmware is 3.15.1 but probably out of date. The Gateway is Offline and so it’s probably not valid indication anyway. I’ve given up on OpticsRE. I’ve spent so much time updating firmware and trying to debug issues that it makes no sense to spend any more time on it. 

Ron





> On Jun 27, 2017, at 8:40 AM, William Miller <william at millersolar.com> wrote:
> 
> Friends:
>  
> I have noticed something strange in Outback Optics.  On my systems, the setup has lost information about the model number of all inverters.  Outback tech support has been stripped of many access privileges so they can’t help me trouble shoot this.  
>  
> I am asking if anyone of you with Optics systems if you can check to see if your inverters have a model number set in the device registration screen.  This is accessed by clicking device map and then clicking on any inverter icon.  
>  
> Your feedback will be most helpful, and if you have this problem, you will want to know.
>  
> I have attached a screen shot of the pop-up showing the problem.  Scroll to the bottom of this message for the link.
>  
> Thanks in advance,
>  
> William Miller
>  
>  
> <image003.jpg>
> Lic 773985
> millersolar.com <http://www.millersolar.com/>
> 805-438-5600
>  
> <Device Registration.JPG>_______________________________________________
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