[RE-wrenches] Mate 3 lock-up

Mon Dec 19 08:09:09 PST 2016

Hi john

Thanks for that tip

Interesting quandary. 
New revs seem to work better, more stable for RE. 
But yea they screwed up on the internal memory clear. 
Can you clear that via RE?

Jay
Peltz power. 

> On Dec 19, 2016, at 7:57 AM, Chris Schaefer <chris at solarandwindfx.com> wrote:
> 
> John,
> What kind of environment are the batteries in? Given that we have been experiencing some extreme cold as you know will kill a battery quickly.
> 
> Christopher
> 
>> On Mon, Dec 19, 2016 at 9:49 AM, John Blittersdorf <john.blittersdorf at gmail.com> wrote:
>> Jay,
>>   Glad to know you have had good luck with the mate 3.  I am depending on it and OpticsRE to monitor some remote sites.  The mountaintop transmitter site has worked flawlessly but the main problem is keeping the internet connection up there that is transmitted from another mountaintop site.  At a second home remote site I saw a generator fail an exercise run on Sat and called the caretaker Sunday when the system was going down.  It went off line at 9 pm yesterday but it is sunny this morning and everything came back on at 8 am but the caretaker will have to chain up and drive the 2 mile mountain road to manually reset the Eco-Gen.  It might have been the last -9 degree night with 45 mile and hour winds.   
>> 
>>    I was able to contact Outback this morning and the magic button is the UP button.  Push and hold. That will release the lock button to work, then go to settings, system, then do clear internal datalog.  There have been some issues with it not overwriting when memory runs out and it locks up.  Also he said to go back to firmware version 3.011 or older.. I will once again ask the customer to consider adding solar as it would recover the inverter which would charge the generator battery and at least prevent battery abuse.  It is great to watch the sun heal most of the ills. 
>> 
>> John Blittersdorf
>> Rob Stubbins Solar
>> 
>>> On Sun, Dec 18, 2016 at 9:26 PM, Jay <jay.peltz at gmail.com> wrote:
>>> Hi john
>>> 
>>> I'd like to know that trick, but just unplug the cat 5 cable and reconnect. 
>>> That'll work. 
>>> I've not had any issues with the ags not working as planned with mate 3. 
>>> 
>>> But dead generator battery makes me think genny didn't start, system shut down at LBCO. 
>>> 
>>> But a week to take it that low, I'd suspect a weak battery in the 48v. 
>>> 
>>> Jay
>>> Peltz power. 
>>> 
>>> 
>>>> On Dec 18, 2016, at 5:41 PM, John Blittersdorf <john.blittersdorf at gmail.com> wrote:
>>>> 
>>>> I have had several instances of the Mate 3 locking up where I cannot program anything and the main screen is abbreviated with only one bar.  The first time this happened I had been given a command with 2 buttons to push  to unlock it from an Outback technician and it worked.
>>>> 
>>>> Now it has happened again and it is a weekend and I don't remember the keystrokes.
>>>> Anybody out there know what they are? 
>>>> 
>>>>  This system is a gen set and inverter only. No solar.  Either the generator is not starting or the mate 3 is not starting it or something is going on with the VFXR inverter and the mate.  It worked fine for about 8 months and worked OK on Dec 8 where it started the generator with the 2 hour start...the only info I could recover... no events survived the total power loss of dead generator battery and main 48 v bank down to 7 volts. One other very puzzling thing is that the batteries went so low.. No DC loads other than the inverter and Mate 3.  Could the Mate 3 and the control board on the inverter draw down 8 golf cart batteries from low battery cut off to 8 volts in one week?  This is the 2nd time I have had to jump start this system back to life and it doesn't look good to the customer who ran an identical system with an old Trace 2524 for years with no problems til the Trace died of old age. 
>>>> 
>>>> John Blittersdorf
>>>> Rob Stubbins Solar
>>>> 
>>>> 
>>>> 
>>>>> 
>>>> _______________________________________________
>>>> List sponsored by Redwood Alliance
>>>> 
>>>> List Address: RE-wrenches at lists.re-wrenches.org
>>>> 
>>>> Change listserver email address & settings:
>>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>>> 
>>>> List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html
>>>> 
>>>> List rules & etiquette:
>>>> www.re-wrenches.org/etiquette.htm
>>>> 
>>>> Check out or update participant bios:
>>>> www.members.re-wrenches.org
>>>> 
>>> 
>>> _______________________________________________
>>> List sponsored by Redwood Alliance
>>> 
>>> List Address: RE-wrenches at lists.re-wrenches.org
>>> 
>>> Change listserver email address & settings:
>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>> 
>>> List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html
>>> 
>>> List rules & etiquette:
>>> www.re-wrenches.org/etiquette.htm
>>> 
>>> Check out or update participant bios:
>>> www.members.re-wrenches.org
>>> 
>>> 
>> 
>> 
>> _______________________________________________
>> List sponsored by Redwood Alliance
>> 
>> List Address: RE-wrenches at lists.re-wrenches.org
>> 
>> Change listserver email address & settings:
>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>> 
>> List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html
>> 
>> List rules & etiquette:
>> www.re-wrenches.org/etiquette.htm
>> 
>> Check out or update participant bios:
>> www.members.re-wrenches.org
>> 
>> 
> 
> 
> 
> -- 
> Chris Schaefer’s
> 
> Tel/Fax 585-229-2083 or Cell 585-748-1870 
> 5115 South Hill Road ~ Canandaigua New York 14424
> www.solarandwindfx.com ~ E-mail: chris at solarandwindfx.com
> 
> 
> 
> Thomas Jefferson, the author of our great Constitution, once said, "democracy" will cease to exist when you take away from those who are willing to work and give to those who would not."
> 
> _______________________________________________
> List sponsored by Redwood Alliance
> 
> List Address: RE-wrenches at lists.re-wrenches.org
> 
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
> 
> List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html
> 
> List rules & etiquette:
> www.re-wrenches.org/etiquette.htm
> 
> Check out or update participant bios:
> www.members.re-wrenches.org
> 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20161219/e1574d80/attachment-0002.html>