[RE-wrenches] K1-Open Fault on SMA SB

[Gary Bassett]

Jason, save the visit and spend the time on the phone with SMA, everyone I’ve been on has resulted in an inverter replacement. SMA has done this over the phone and has not required an onsite visit, unless you do not have the serial #.

Gary



[cid:55B44DB1-8648-4A44-97C2-50FBD3E2B4BD]

Gary Bassett
Engineering Manager
Hudson Solar
13 Hook Road
Rhinebeck, NY
T: (866) 452-7652 x113
NABCEP Certified PV Installation Professional
HudsonSolar.com

From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Jason Szumlanski
Sent: Tuesday, June 28, 2016 12:37 PM
To: RE-wrenches
Subject: [RE-wrenches] K1-Open Fault on SMA SB

I'm heading out on my first K1-Open fault code on a SMA inverter. Any tips for diagnostic steps and likely outcome? I'm dreading the call to SMA based on recent feedback about their customer support.



​Jason Szumlanski


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