[RE-wrenches] Solectria PVI Series inverter problems

[Solar]

I haven't used the PVI so I can't comment on the mounting issue but my past experience with Solectria and tech support was similar to yours. 

Jesse

Sent from my iPhone

> On Jul 29, 2015, at 6:19 PM, "William Miller" <william.miller at millersolar.com> wrote:
> 
> Friends:
>  
> We have just begun using the Solectria PVI series inverter.  I fear these inverters may fall off the wall.  There is no positive way of attaching the inverter to the bracket, it just rests on there by the grace of gravity.  The bracket is very narrow, about 4 inches wide, and the height of the inverter presents a lot of leverage on this small bracket.  The electronics sections is seperateable from the connection box, but the connection box will then be left floating in the air, suspended only by the conduits.
>  
> Point 2:  The manual indicates the inverter needs to be mounted on “non-flammable” surfaces.  This makes me wonder how hot the inverter gets?  This limits mounting options:  you can’t mount them on wood siding and you can’t use plywood to span studs.
>  
> Point 3:  There are also some problems with the manual.  I have detailed all of these problems in a web page called, “What’s wrong with the Solectria PVI Series?”  The link is:
>  
> http://www.millersolar.com/MillerSolar/case_studies/Solectria/Solectria.html
>  
> I contacted Solectria about these problems and all I get are promises.
>  
> I am curious:  Does anyone else feel that this mounting system is inadequate?  Unfortunately, we started using these just after we attended a seminar presented by Solectria.  I was not able to ask them in person why the PVI series inverter has such an inadequate mounting system. 
>  
> If anyone else has complaints about the Solectria, I’d like to hear them.  I am real close to banning them from our inventory until these problems are resolved.  If there are other problems I have not encountered, I want to factor that in to my decisions.
>  
> Thanks in advance,
>  
> William
>  
> PS:  Point 4:  Just to get all of my complaints in one place, tech support is pretty marginal with Solectria.  A few weeks ago I called and the tech support person did not have access to any of the manuals!  I have called them for 4 weeks now and have not received one call back.  I called again just now and waited on hold for several minutes, only to be presented with a recording to leave a message.  This is pretty bad in itself, but then the mail box was full and would not accept my message!?  This is not the indication of a well-founded company.
>  
> William
>  
>  
>  
> <image002.jpg>
> Lic 773985
> millersolar.com
> 805-438-5600
>  
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