[RE-wrenches] Generac QT series

Jarmo.Venalainen at schneider-electric.com Jarmo.Venalainen at schneider-electric.com
Tue Jul 14 09:43:11 PDT 2015


Hi:

I'm assuming the oscilloscope waveforms are voltages.  If so, they don't 
look bad.

I would get a current for the oscilloscope and and measure the L1, L2 and 
Neutral currents.  That should reveal what is going on.

JARMO 
_____________________________________________________________________________________ 


Jarmo Venalainen  |   Schneider Electric   |  Xantrex Brand  |   CANADA  | 
  Sales Application Engineer 
Phone: +604-422-2528  |   Tech Support: 800-670-0707  |   Mobile: 
+604-505-0291 
Email: jarmo.venalainen at schneider-electric.com  |   Site: www.Xantrex.com 
|   Address: 3700 Gilmore Way, Burnaby, BC V5G4M1 








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From:
Mac Lewis <maclewis1 at gmail.com>
To:
RE-wrenches <re-wrenches at lists.re-wrenches.org>, 
Date:
07/14/2015 06:01 AM
Subject:
Re: [RE-wrenches] Generac QT series
Sent by:
"RE-wrenches" <re-wrenches-bounces at lists.re-wrenches.org>



Hello wrenches,

Last December I posted about a Magnum 4448 and a Generac 22 kW generator 
that aren't working well together.  The symptom was that the Magnum 
transformer would overheat very quickly, even at very low charge rates 
(<2A DC).  We have verified 120/240 VAC operation of the generator.

We were able to get up to the site with an oscilloscope and see if we 
could find anything out.  I've attached some photos of the oscilloscope 
output.  I don't have anything to compare it to, so I'd like to see if 
anyone has some insight into why this may be occurring.
The 4 photos are as follows (all photos L1-L2):
1.  Generator Waveform No Load: Unloaded Generator Voltage Waveform
2.  Charger 1st Connected: AC Input Voltage waveform immediately after 
charger connects
3.  Steady State Operation Editted: AC Input Voltage waveform after about 
10 seconds, this waveform continues until transformer overheats (in about 
2 minutes)  Note the disturbances.
4.  Zoomed In Ripple: Closer view of the disturbances noted in #3.

We have tried replacing the Magnum with an identical unit, and we had the 
same issue.  We also tried a Honda 6500 with atrocious voltage and 
frequency regulation and it worked fine with the Magnum.  Since I did not 
sell him the generator, the easy out is to replace the generator.  
However, there is some custom exhaust duct work and it will be much more 
expensive to replace the generator than to try a new inverter.  

I think that over all it is preferable for the client to replace the 
inverter/charger with a different brand.  I have no problem doing that 
except that I'd like to be relatively sure that this is anomalous behavior 
between the Magnum and the Generac and not a generator issue.  What are 
the chances that I'd have the same issue with a different inverter?  What 
might cause this?  All voltage and frequency measurements have been 
perfect with the Generac.

Your comments or thoughts are appreciated.

Thanks



On Tue, Dec 16, 2014 at 11:15 AM, RE Ellison <reellison at gmail.com> wrote:
If memory serves me correctly and this is the off grid Generac they are 
available as a 120 volt and it takes a new breaker and rewiring to get 120 
/ 240 out of them

I run into this in the past they actually had it wired for 240 into a 
balancing transformer to feed 120 into the inverter

We could've just left it at 120 volt 

Later,
Bob ellison 


Bob Ellison

On Dec 16, 2014, at 11:33 AM, "Baxter, Gary" <gbaxter at sensata.com> wrote:

Hi Mac,
Jay just had the same issue and it was 120v from the gen instead of 
120/240. The inverter was charging using half the windings causing it to 
Overtemp.

Check the 60A breakers on the side of the inverter. Also make sure to 
remove the wires from the input terminal block before measuring voltage as 
the inverter will make 120v look like 120/240v at the terminals.

If the generator is 3 Phase it won't work with this inverter unless you 
only use one leg. This will work but you will need to turn the charge rate 
to 50% in order to prevent Overtemp. Sometimes it works as high as 70%.

Gary Baxter 
Product Manager
Magnum/Dimensions 

On Dec 15, 2014, at 12:12 PM, Mac Lewis <maclewis1 at gmail.com> wrote:

Hi jarmo,
We have verified this is split phase 120/240. My multimeter gets 120 L-N 
and 240 L-L.
Thanks
On Dec 15, 2014 10:25 AM, <Jarmo.Venalainen at schneider-electric.com> wrote:
Hi: 

The Generac QT02224GNAX ships as a three-phase 120/208 VAC.  I believe the 
Magnum is a 120/240 VAC. 

JARMO
_____________________________________________________________________________________ 


Jarmo Venalainen  |   Schneider Electric   |  Solar Business  |   CANADA 
 |   Training & Development Specialist - Senior 
Phone: +604-422-2528  |   Fax: +604-420-1591  |   Mobile: +604-505-0291 
Email: jarmo.venalainen at schneider-electric.com  |   Site: www.SEsolar.com 
 |   Address: 3700 Gilmore Way, Burnaby, BC V5G4M1 

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From: 
Mac Lewis <maclewis1 at gmail.com> 
To: 
RE-wrenches <re-wrenches at lists.re-wrenches.org>, 
Date: 
12/15/2014 05:52 AM 
Subject: 
[RE-wrenches] Generac QT series 
Sent by: 
"RE-wrenches" <re-wrenches-bounces at lists.re-wrenches.org>




Hello wrenches, 

We have a newly installed system that has a 22 kW Generac Quiet Source 
QT02224GNAX with a Magnum MS4448-PAE.  When we start the generator, the 
Magnum's internal transformer temperature climbs to overtemp (240F) within 
a 2 minutes.  The batteries are being floated at the time, and haven't 
seen more than 5A coming out of the generator.  We swapped the Magnum out, 
and we have the exact same issue.  We then got a job-site gas generator 
6500W and ran it.  No problem whatsoever.  The problem appears to be with 
the Generac, or with the interaction between the Generac & the Magnum.  I 
didn't have a scope on site but the fluke multimeter doesn't detect 
anything wrong with the voltage or frequency coming from the Generac. 

Has anyone had issues with the Generac QT?  Anyone paired one with a 
Magnum PAE before?  I want to get my scope up there and look for triplen 
harmonics, but I'm not sure how to filter these out.  Any references on 
how to effectively do that is appreciated. 

Thanks in advance 

-- 



Mac Lewis
"Yo solo sé que no sé nada." -Sócrates 

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-- 



Mac Lewis

"Yo solo sé que no sé nada." -Sócrates

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