[RE-wrenches] Mate Drop and Charge Functions

[frenergy]

William,

        Maybe an easy fix for the more critical functions would be to have 
another window (like on a computer, often) pop-up when, in this case, "drop" 
is chosen that asks in more detail "Are you sure you wish to disable the 
charging function of the generator?".. so they would know they are not 
stopping the genny of stopping EQ or whatever.

        There are a few screens on the Mate 3 that I am not sure what it is 
they are trying to convey.  For the same reason I can't stand being lost, 
I'm the first one to ask for directions...same with the Mate, I keep the 
user manual close by and use it often as there is a lot in there. 
Homeowners are another matter.

Bill
Feather River Solar Electric


----- Original Message ----- 
From: "William Miller" <william at millersolar.com>
To: "RE-wrenches" <re-wrenches at lists.re-wrenches.org>
Sent: Saturday, July 11, 2015 12:30 PM
Subject: [RE-wrenches] Mate Drop and Charge Functions


> Friends:
>
> How many of you have customers who have accidentally engaged the "drop" 
> function or disabled all battery charge functions whilst simply trying to 
> stop a generator or EQ cycle?  I have seen customers ruin battery banks by 
> mistaking these functions.
>
> I think it is a big mistake to put these similar-appearing functions 
> together. The drop and charge functions really should be behind a password 
> or deleted altogether. Either function can be accomplished by opening the 
> correct circuit breaker.
>
> I am engaged in a conversation with Outback strongly encouraging them to 
> fix this problem. More voices would help.
>
> William Miller
>
>
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