[RE-wrenches] Watsun problem

Solar dahlsolar at gmail.com
Mon Sep 22 20:28:19 PDT 2014


Free would be good, we did have to pay to have it fixed the first time. 

Jesse

Sent from my iPad

> On Sep 22, 2014, at 9:22 PM, "William Miller" <william at millersolar.com> wrote:
> 
> Friends:
> 
> I will ratify what Jay says below.  Unfortunately, in my experience the
> controllers are a bit too fragile and I have needed tech support too often.
> I suspect your controller is failing.  Wattsun will likely fix it for free,
> you just have to provide the removal, shipping and reinstallation.
> 
> William
> 
> 
> Lic 773985
> millersolar.com
> 805-438-5600
> 
> -----Original Message-----
> From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On
> Behalf Of jay peltz
> Sent: Monday, September 22, 2014 10:07 AM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] Watsun problem
> 
> Hi Jesse
> 
> I've always found the tech support at Array tech to be really good I'd call
> them. 
> 
> Jay
> 
> Peltz power
> 
> 
> 
> 
>> On Sep 22, 2014, at 9:30 AM, Solar <dahlsolar at gmail.com> wrote:
>> 
>> Hello,
>> 
>> I am having an issue with a Watsun dual axis tracker. It is a 24VDC model,
> run of a battery bank that is charged through an outback inverters
> connection to the grid. So the battery voltage is always at 24V. The tracker
> will run fine for a couple days then it will get stuck in the east facing
> direction. I can make it track by switching the control box to "Manual
> Control Mode" and then moving the array in any direction for a second or two
> and then switching it back to "Automatic Control Mode". It will then track
> for a couple days and get stuck in the east direction again. 
>> 
>> Everything is greased regularly, and the voltage at the motors is always
> where it needs to be. I haven't noticed anything binding the tracker in the
> east direction and it seems like to sensor is fine because it tracks after I
> use the steps I described above to move it. 
>> 
>> Any thoughts?
>> 
>> Thanks as always,
>> 
>> Jesse
> 
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