[RE-wrenches] Hidden freight damage

[RE Ellison]

Just have to pile on the stack, for lack of a better term.

 

I have had panels come in that had 6 panels shattered in the center of the
stack, something (like a fork) had touched them and shifted them so they
shattered from the weight on the glass.

 

I now pick them up at the dock and go thru the entire stack, then put on
corners made from 1x6"

boards and ratchet strap them together so they cannot shift.

They are not as expensive as they were 20 years ago or so, but the glass and
the profit is thinner on a panel these days, not to mention the frames.

 

It takes some time but is faster than fighting with the shipping companies
if I find it later after delivery!

 

I also once had a gas fridge come in with a fork lift hole in the center of
the side of the fridge!

How do you miss by that much?

 

Later,

Bob Ellison

 

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of jason pozner
Sent: Monday, November 04, 2013 1:47 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Hidden freight damage

 

Hey Luke,

Was it Saia??   We have had 2 claims this season as well.  Similar fork
issue.  One was a transfer from Saia to another freight company to us.
According to the driver, it arrived that morning  damaged on the dock and
they are obliged to deliver it regardless. The other directly from Saia.
One claim closed, and the other I believe is still open.  I think the
distributor had a bit of leverage with the shipper as to how it is handled.
We did catch it, and documented it with pics.  The other was completely
concealed as the fork damaged the pallet from below.  Even if we unwrapped
the shipment, you couldn't notice the damage until you lifted the bottom
module. Good lesson from ole Murphy I guess.  I just got hyper vigilant on
inspection, and noticing which shipper is bringing the damaged goods...  

 

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