[RE-wrenches] Fronius Installer Support Sucks- but who else?

[August Goers]

Don -



Unfortunately I believe the Sunny Tripower is only good for 480 V
applications. I'm not aware of other 240 V 3-phase inverters on the market
(other than the Fronius). We run into a lot of 208 V 3-phase here in the
Bay Area and unfortunately can't use these cool new 3-phase inverters from
SMA, Power-One, Advanced Energy, etc.



Best, August



*From:* re-wrenches-bounces at lists.re-wrenches.org [mailto:
re-wrenches-bounces at lists.re-wrenches.org] *On Behalf Of *Chris Mason
*Sent:* Wednesday, October 16, 2013 12:27 PM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] Fronius Installer Support Sucks- but who else?



SMA just came out with their Sunny Tripower line for the US. I love the
Tripower line, I have been buying the European ones for one of our projects
and they are the greatest. I love the Bluetooth connectivity, so much
easier than running Cat5 to inverters.



http://www.sma-america.com/en_US/products/grid-tied-inverters/sunny-tripower/sunny-tripower-12000tl-us-15000tl-us-20000tl-us-24000tl-us.html





On Wed, Oct 16, 2013 at 3:15 PM, <don at energysolarnow.com> wrote:

Jeff- Sorry to hear about your frustration with Fronius. And thanks Bob-O
for posting their tech support number.

Recently I had to get this number from AEE since it is not listed in the
Fronius manuals.

A new installation with a pair of 11.4-3 phase Delta inverters refused to
come up and detect the grid. A call to Barry at tech support solved the
problem-- press the Menu button 5 times and enter a secret code number.
This was of course undocumented in their manual. No reason for this kind of
opaque secrecy.

But is there any other option for 240 VAC 3-phase Delta inverters?
(Except for Sunny Tower with single phase inverters.)  I'm about to buy
some more for another new installation with the same service....

Thanks

Don Barch

Energy Solar


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-- 
Chris Mason

President, Comet Systems Ltd

www.cometenergysystems.com

Cell: 264.235.5670

Skype: netconcepts
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