[RE-wrenches] Sunny boy 1800
Steve Jefferson
Steve.Jefferson at sma-america.com
Wed Apr 6 16:54:17 PDT 2011
Jesse,
I sent you a copy of the manual at 2:46 pm today.
Also if you need technical support we are available 6am - 5pm Pacific time.
Give us a call and we will get your problem resolved ASAP.
Thanks
SMA America, LLC
Steve Jefferson
Sr. Technical Service Specialist, Sunny Family
Service Line +1 877 697 6283 (Toll Free)
Email: steve.jefferson at sma-america.com
-----Original Message-----
From: re-wrenches-bounces at lists.re-wrenches.org [mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Jesse Dahl
Sent: Wednesday, April 06, 2011 4:41 PM
To: RE-wrenches
Subject: [RE-wrenches] Sunny boy 1800
Wrenches,
I've been working on a sunny boy 1800 with some problems. There is no manual and SMA website does not have it available. I need to watch the lights on the inverter to find the problem, but I'm not there now and I can't get this off my mind, so I will ask the esteemed members of this list.
When it's cloudy, the inverter comes on and loads the array. I can watch the sunny keeper watts reading rise until it get around 1000w and full sun hits the array. Once full sun hits the array, the inverter drops out. It did it three times to me today, and the inverter will not come on during full sun. Grid volts and hz are okay durning this.
I know it's impossible to troubleshoot like this, but anyone deal with problems like this?
Thanks for the help!
Jesse Dahl
Sent from my iPad!!!
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