[RE-wrenches] Data System Puzzle

[vince at solarenergydesign.com]

Thanks Phil
I'll look into that. It has been my assumption that Energy Recommerce
makes there own equipment, but with the way things are produced these days
they could be made overseas.



> Vince,
> I had a similar experience a couple years ago with a Fat Spaniel string
> monitoring box w/ Hall Effect sensors, on MODBUS comm, etc. The folks at
> FS
> couldn't help at all, and like you I spent countless hours on the phone
> with
> the technicians to no avail. Then I found out that their boxes were made
> by
> DST Controls; once I got in touch with the people that actually made the
> equipment, things were cleared up very quickly. I'd check with Energy
> REcommerce to see if there is a third party involved and contact them
> directly.
> Good luck,
>
> -Phil
> Real Goods Solar
>
> 2011/2/3 Richard L Ratico <Richard.L.Ratico at valley.net>
>