[RE-wrenches] outback mate question

[jay peltz]

HI All,

I'm curious if anyone can shed light on this one.

I've got a customer whos telling me their mate changes from USE to drop on its own.
they say they set it on USE,  come back and check it and its on Drop?
I"ve never seen this one.

any thoughts other than user error?

system is 6 years old, probably original mate, no AGS, sealed fx

thanks,

jay

peltz power

PS the site is a 8hr drive each way, not my install, just trying to help out.