[RE-wrenches] Outback Mate Controller Issues

[Steve Higgins]

Kirpal, 

 

I too have sometimes but, not very often seen this in the field, usually
unplugging and re-plugging in the mate cable re-establishes (Re-Polls)
the connection and makes it work.   

 

Do you know if the silicone grease was used during install? Outback does
include a packet of silicone grease with the mates and hubs to use on
the cat5 cables to ensure a proper connection.   

 

I would also closely inspect the connection of the mate cat5 port and
the cable just to make sure that the conductors are all where they are
supposed to be, I have also seen damaged connectors cause this. 

 

 

Steve Higgins

Sr Application Engineering Mgr

Sub-Saharan Africa Business Dev Mgr. 

Direct: 360-618-4313

OutBack Power Technologies 

19009 62nd Ave NE, Arlington, WA 98223 USA 

Tel: 360.435.6030  Fax: 360.435.6019 

www.outbackpower.com 

 

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Kirpal
Khalsa
Sent: Thursday, December 09, 2010 8:30 AM
To: RE-wrenches
Subject: [RE-wrenches] Outback Mate Controller Issues

 

Good Morning All......we have recently had 2 off grid outback systems go
haywire.....both have been running perfectly for more than 2
years.....then all of a sudden the mate stops allowing AC inputs.....a
variety of troubleshooting indicated all components were
fine.....Outback support  took care to help with the confirmation that
all the components were fine......finally with us being stumped, tech
support asked us to unplug the mate from the hub and replug it back
in.....Voila!  everything started working properly again......only
setting that seemed to be changed and needed to be reset was that the
chargers on the inverters were turned off and a few button pushes later
and this was also restored......
Anyone else having any similar experiences?  This is puzzling as we
haven't ever had this kind of problem and for some coincidental reason
we had two systems both with long term smooth operating histories have
the same issue......we appreciated the quick, accessible, competent
support from Outback tech support but remain puzzled as to what may have
triggered these odd events......feedback appreciated!


-- 
Sunny Regards,
Kirpal Khalsa
NABCEP Certified Solar PV Installer
Renewable Energy Systems
www.oregonsolarworks.com
541-218-0201 m
541-592-3958 o

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20101209/3b807ce3/attachment-0004.html>