[RE-wrenches] Enphase warranties

Mark Frye markf at berkeleysolar.com
Fri Oct 29 12:43:54 PDT 2010


Indeed an interesting game. 
 
However, I am considering Enphase for a large res retrofit which will
recieve CSI funding. I am obligated to provide my customer equipment that
will be warrantied by the manufacture for 10 years. I have to have certainty
NOW that the warranty will be honored in the application. I can not base the
fulfillment of my contractual obligations on the passing whim of the support
technician of the day. My project involves placing the Enphase below the ATS
on a gen back up system, an application which Ehphase will not warrant in
writing.
 
So the question is, can I do the project at all? All you folks who are
putting Enphase on the load side of grid-tied, battery based inverters need
to ask yourself the same question. It appears that Nick already has his
answer.
 
Mark Frye 
Berkeley Solar Electric Systems 
303 Redbud Way 
Nevada City,  CA 95959 
(530) 401-8024 
 <http://www.berkeleysolar.com/> www.berkeleysolar.com  
 

  _____  

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Nick Soleil
Sent: Friday, October 29, 2010 12:33 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase warranties


    I bet if you don't push the issue, they will cover the warranty.  If the
inverter is truly failed, I  am sure that you won't have an issue.  But
since they are so reliable, that probably won't happen anyway.  However, if
you were to install them in an ''off-grid" application, you can't expect
them to guarantee the performance, which is what a 'written' guarantee
implies.  I bet SMA won't provide a written guarantee that they will perform
when coupled to an FX inverter, either.
    

 
Nick Soleil
Project Manager
Advanced Alternative Energy Solutions, LLC
PO Box 657
Petaluma, CA 94953
Cell: 707-321-2937
Office: 707-789-9537
Fax: 707-769-9037
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