[RE-wrenches] Module Warranty

[Joel Davidson]

Hello August,

Physical failure and cosmetic shortcomings due to poor workmanship or materials (delamination, encapsulant yellowing, etc.) are not included in the power output warranty. If the module output is within warranty specifications, then it meets the warranty terms. Otherwise, you have to wait until the module fails or power output drops below warranty rating. There was a time when customers could convince manufacturers that they will suffer loss of reputation if they did not replace bad looking modules, but nowadays "parts is parts."

Joel Davidson

----- Original Message ----- 
  From: August Goers 
  To: RE-wrenches 
  Sent: Friday, March 12, 2010 9:13 AM
  Subject: [RE-wrenches] Module Warranty


  Hi Fellow Wrenches,

   

  We're having a bit of an internal debate on the nitty gritty of module warranties and I thought that some of you might be able to shed light on the issue.

   

  We're debating the nuances between the 20 or 25 year power output warranty and the 1 to 10 year workmanship warranty. Obviously, each manufacturer has it's differences but the main question that comes to mind is how is the warranty handled after the workmanship warranty expires. Let's say a module's lamination starts to fall apart at year 11 and the module therefore ceases to output any power. This is an obvious workmanship issue but the result is that the power output warranty is no longer met. What do you think would happen in this case? Of course, we can dream up of all sorts of other examples but I'm trying to define the hard difference between the workmanship and output warranties.

   

  Any thoughts welcome!

   

  Thanks,

   

  August

   

  August Goers

   

  Luminalt Energy Corporation

  O: 415.564.7652

  M: 415.559.1525

  F: 650.244.9167

  august at luminalt.com



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