[RE-wrenches] Skystream 3.7 experiences?

[Louis Woofenden]

Hi Kurt,

We've installed a couple of Skystream units here in southern Arizona. We 
know the tilt-up tower works quite well--we've had to bring each unit 
down 2-3 times for various problems with electronics. Added to this was 
SWWP's extremely poor customer service. They took several days to even 
call us back, didn't send promised parts, etc. Of course, these two 
installation sites are one and two hours from our shop. We had one 
customer who was just about ready to throw the unit in the back of his 
truck, and drive it the five hours up to Flagstaff.

It looks slick, the installation was no problem, but if it doesn't work 
reliably, none of that really matters, in my opinion. I was hoping SWWP 
would get this one right, but I don't think it's there yet.

Best,
Louis Woofenden
The Solar Store
Tucson AZ
Cell: 520.631.7556




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