Kyocera [RE-wrenches]

[Warren Lauzon]

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As you noted, our problems have not been with the panels, but as you stated. 
Panels promised, not delivered. Panels sold out, so we sub another brand, 
next week the panels (that we "could not get for 3 months") show up in 
warehouse parking lot.

One problem right now with Kyocera seems to be that they have two divisions 
selling solar, and neither one talks to the other. So one division sells all 
the panels, but neglects to tell anyone...

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Northern Arizona Wind & Sun - Electricity From The Sun
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----- Original Message ----- 
From: "Peter Duchon" <info at asappower.com>
To: <RE-wrenches at topica.com>
Sent: Thursday, June 19, 2008 1:36 PM
Subject: RE: Kyocera [RE-wrenches]


>
>
> Yep, just now.
>
> My complaints run the gamut of distributor level errata.  Typifying the
> decline, seemingly still in progress, an especially stupid series of
> customer service, ordering, and delivery errors occurred recently with our
> company's oldest direct manufacturer relationship, at each level of the
> organization, top down execs/regional/accounting to shipping/warehouse and
> last but not least, the formerly-known-as-consistent Industrial Division.
> It's sad really.
> 


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