[RE-wrenches] Maintenance agreements?

[Geoff Greenfield]

Hello and happy new year fellow listers...  I am happy (as are my batteries) for longer solar days as we move forward around the sun... 



I am faced with yet another client who is surprised that I don't have a "maintenance agreement" or "plan" to offer them (similar I guess to such plans offered by HVAC contractors?).  



We have developed a simple one page explanation that basically says we will work at our hourly rate for non-warranty items, for labor not covered on warranted equipment, and for scheduled preventative maintenance (or unscheduled emergency maintenance) 



I keep hearing that maintenance agreements are "easy money" - (?).  One of my HVAC contacts shared that they give a "preferred rate" as well as a "hotline 24 hr #" and priority service to those on a plan, as well as annual "start of season" tune up. I am considering something similar... 


I am curious about the pros and cons of these agreements, as well as any other words of wisdom...  links to reference materials would also yield kilowatts worth of appreciation. 

For a brighter energy future, 

Geoff Greenfield 
Founder and CEO 
Third Sun Solar & Wind Power Ltd. 
340 West State Street, Unit 25 
Athens, OH 45701 

740.597.3111     Fax 740.597.1548 
www.Third-Sun.com 

Clean Energy - Expertly Installed 


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