warranty issues [RE-wrenches]

[Todd Cory, Mt. Shasta Energy Services]

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One of the amazing things I learned during a excellent workshop Bill 
Brooks gave in Sacramento is that SMUD actually looks at the net metered 
accounts, and if there is an unexplained drop in power production, they 
actually contact the customer to inform there may be a problem with 
their RE system. Now that is what I consider a user friendly utility!

Todd


Keith Cronin wrote:

>Sky
>
>It is my understanding there is a huge benefit to the end user, and if the
>do drive up the cost a bit, the data collected is priceless.
>
>1. We get the data- how the system is performing, empirically over time.
>2. The client gets added assurances that their system is being monitored.
>3. Early equipment failure can be recognized and addressed.
>4. There is an intangible public benefit- this is a very long list- PR,
>marketing, advertising, awareness etc.
>5. Site conditions can change- from tree growth, soiling, vandalism- fill in
>the blank- some of the California folks can respond to the 1x a year
>billing- it could be terrible to know a GFP tripped, and it is not
>discovered until the electrical bill arrives months later, to the surprise
>of the end user because their desire to check their system diminishes over
>time (like everything we seem to buy in our lifetimes)
>5. It holds everyone accountable!
>
>Keith Cronin
>


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