Unisolar standing seam roofs [RE-wrenches]

[Todd Cory, Mt. Shasta Energy Services]

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I started charging for my design time years ago as all I was doing was 
giving away free time and information to the "tire kickers". I do not 
apply those charges to the system if built, but that is a nice $250.00 
gesture I think I will start doing.

I agree about the "know it all" customers. I usually try to get it clear 
from day one who is in charge. If that does not work out, I am usually 
"too busy" for the job.

Todd



Allan Sindelar wrote:

>Jeff,
>Are you the professional system designer, or is he? Are you charging him for
>your knowledge and experience? You should be, friend. I would tell him "I
>appreciate your interest in this product, but it isn't appropriate for your
>application. You have insufficient roof space and your roof is of the wrong
>material. You hired me to guide you to a well-integrated, long-lasting,
>highly functional solution to your specific situation and needs. Just as you
>respected my advice about the XXX (you fill in the blank: battery type,
>array size, inverter, etc.) you need to respect my advice here as well,
>because I know what I'm doing and I have your best interests in mind. Now
>may we continue on the path we were heading?"
>
>We charge for design work in nearly all cases. Grid-tie, it's fully credited
>if you buy the system; off-grid, one-half of design work (on-site or
>in-shop) is credited. It helps us as a lead qualifying tool, and helps us
>avoid getting burned in situations such as this one.
>
>Good luck.
>Allan @+E
>


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