warranty issues [RE-wrenches]

[Matt Tritt]

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Jeff and Marco,

If you look at this problem from the perspective of the manufacturers, 
and we wouldn't have anything to sell without them, warranting anything 
for five years is a big gamble, not to mention 10! Ever stop to think 
about just how long 10 years is and what can happen to just about 
anything out in the environment in that period of time? In order to be 
able to support a product, be it solar or otherwise, for 3,650 days of 
who knows what kinds of weather, they need to add something to the 
original price of the equipment, otherwise they simply couldn't do it.

If they were to also have to pay technicians for unforeseen labor events 
during this period, I can't see any way in hell they could charge enough 
for the original product and still have the price low enough to attract 
any buyers to begin with.

Matt T

Jeff Oldham wrote:

>Marco,
>>From what I see most are absorbing the cost of the 10yr. warranty and hope that the profits will cover any issues before the job becomes a total loss of profit (that would be A LOT of failures, per job to eat ALL profit)! I personally figure $500-$1000 depending on distance from my office. I think it is a safe bet to assume you will make at least 3 service calls over 10 years.
>The bottom line to me is if you look at the profit dollars on a residential job and the fact that you're on the hook for 10 years and it is a rare inverter manu. that will pay for your time, the biz plan would not sell to anyone! We all need to lean on the manu's for time compensation and only support those that support us and their products. 
>However, you may have a bigger issue - many module manu's void their warranties if you are too close to a coastline!! Some of these distances would exclude entire islands! Give me a break, I'll swallow that for corrosion, but a potted J-box should never corrode and the rest is just a power warranty to me. Let's not let them slip this one in either, gez if it was not for the passion about this stuff......
>good luck,
>-jeff
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