Sanyo warranty update [RE-wrenches]

[Chris Worcester]

Hi Larry,
What are these not to exceed operating conditions? We have installed the
Sanyo HIP195BA3's, HIP200BA3's & now are getting ready to do numerous jobs
with the HIP205BA3's. 

Sincerely,

Chris Worcester 
NABCEP Certified PV Installer TM 
USA Distributor of Proven Wind Turbines
Toll Free: 877-682-4503
Fax: 530-582-4603
www.solarwindworks.com
chris at solarwindworks.com
"Proven Energy Solutions"

-----Original Message-----
From: Larry Crutcher [mailto:larry at starlightsolar.com] 
Sent: Wednesday, April 11, 2007 12:32 PM
To: RE-wrenches
Cc: solar at sec.sanyo.com
Subject: Sanyo warranty update [RE-wrenches]



I had previously posted about the Sanyo warranty being void in some high
temperature locations. Here's a bit of information to shed more light on the
issue.

  1.. This temperature exclusion does not apply to the HIT bifacial models.
  2.. Sanyo is working on the design and will remove the exclusion when the
problem is fixed.
  3.. The exclusion was changed (again) on April 1, 2007. Paragraph 3 (q)
now reads, "Products installed in a location that exceeds Operating
Conditions." It previously had the word "Standard" before "Operating
Conditions"
I wrote to Sanyo to get clarification of the wording in the warranty
revision. Because the Operating Conditions spell out humidity also, I asked
if the warranty will be void if modules are installed in areas that have
humidity levels outside of the SOC limits. The SOC relative humidity rating
is from 45% to 95%. There are many areas in the US that would be affected by
this. 

 

Today I received response from Sanyo.  Here is the pertinent portion:

  "Dear Mr. Crutcher,
  Good morning.  I have confirmed with our engineers that the
  current generation of modules will have either a reduced or
  no humidity restriction.  I expect to have full
  clarification by the end of this week, so we can
  appropriately modify our installation manual/ warranty and
  notify distributors and dealers quickly thereafter."

Hope this helps. I like this module and look forward to selling Sanyo again.

 

Larry Crutcher
General Manager
Starlight Solar

Retail Store & Shipping: 2998 Shari Ave. Yuma, AZ 85365
Phone (928) 941-1660      Fax (928) 342-9103

Mailing Address:11279 S. Glenwood Ave, Box 11114, Yuma, AZ 85367
Renewable Energy Products for Home, Business and Recreational Vehicles
powered by STARLIGHTT

[Non-text portions of this message have been removed]


- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address:
www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com


- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address: www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com
--^----------------------------------------------------------------
This email was sent to: michael.welch at homepower.com

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9.bWljaGFl
Or send an email to: RE-wrenches-unsubscribe at topica.com

For Topica's complete suite of email marketing solutions visit:
http://www.topica.com/?p=TEXFOOTER
--^----------------------------------------------------------------