Solar Design Studio Software Problems[RE-wrenches]

Daryl DeJoy penobscotsolar at midmaine.com
Thu Nov 30 15:15:43 PST 2006


We, too, have been running the Maui Solar program for three years now with
no problems. You might want to check your security configurations. I have
seen this in the past with certain programs.
Daryl DeJoy
Penobscot Solar Design
NABCEP Certified installer
>
> We are running Maui Software without any of the problems described.
>
> David Brearley
> NABCEP Certified Solar PV System Installer (TM)
>  
> Meridian Energy Systems
> 2300 S. Lamar, Suite 107
> Austin, TX 78704
> 512-448-0055 (ph)
> 512-448-0045 (fax)
> www.meridiansolar.com
>
> -----Original Message-----
> From: Jeff Yago [mailto:jryago at netscape.com]
> Sent: Thursday, November 30, 2006 10:53 AM
> To: RE-wrenches at topica.com
> Subject: Re: Solar Design Studio Software Problems[RE-wrenches]
>
>
> As Michael Welch will be the first to confirm, I am no expert on setting
> up
> computer systems and never seem to be able to access my profile without
> his
> help when its time to update.   However, having said that I am wondering
> is
> any of you are using the SOlar Design Studio by Maui Software and if you
> had
> any problems setting it up.
>
> We have been having endless problems getting the software to load as we
> cannot get past the software protection and password issues.   We have
> contacted Maui Software numerious times and all we receive is more
> password
> hoops to jump through.  Having developed software back in the early DOS
> and
> Fortran days, I understand the need to reduce software theft, but so far
> they have sent me emails referring to needing a "Purchase Key" , a
> "Product
> ID" , a "Product Key" , a "User Name" , then I will get a "Password" after
> I
> send them the serial number for my hard drive.
>
> After several more days of back and forth emails we finally received what
> we
> were told was the correct combination of secret decoder ring settings to
> install the program, only to find it will not actually run due to a
> run-time
> error which states "we do not have the approate license to run this
> function".
>
> When I reported this problem to Maui Software their only help was to
> suggest
> that maybe we should buy another computer!    Since our computers are
> state-of-the-art, I would like to know what your experience has been with
> this software product and if I am the only one having these kinds of
> problems?   Also, any real help would be appreciated as I clearly am not
> getting that from them.
>
> Jeff Yago
> Dunimis Technology Inc.
>
>
>
>
> _____________________________________________________________
> Netscape.  Just the Net You Need.
>
>
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