OUTBACK PS1 Issues [RE-wrenches]

[Darryl Thayer]

Hi Randy
I have only installed two PS1 systems, both seem to be
fine but I have not revisited to varify.  No
complaints however.
Darryl

--- Randy Sadewic <randy at positiveenergysolar.com>
wrote:

> 
> 
> Hi Wrenches,
> We have received a lot of interest in backup power
> with our grid-tied
> systems, so we have addressed this need with the PS1
> by Outback. So far
> we have installed three systems and so far we have
> had call backs on
> each system requiring site visits to trouble shoot
> the problem, with
> each problem being different. The systems are
> supposed to be set up and
> programmed to be "plug and play", with default
> inverter settings ready
> to use out of the box. So far, each problem has
> required a call to tech
> support to learn something that wasn't covered in
> the manual. We are
> concerned about how to support this product and
> whether or not we should
> continue selling it. 
>  
> Any similar experience with this product out there
> and/or comments about
> this would be appreciated.
>  
> Thanks,
> Randy
>  
> Randy Sadewic
> randy at positiveenergysolar.com
> NABCEP Certified PV Installer
> Positive Energy, Inc.
> Phone 505 424-1112
> Fax     505 424-1113
>  
> Enjoy the Sun!
>  
> 
> [Non-text portions of this message have been
> removed]
> 
> 
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> 


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