Zomeworks [RE-wrenches]

[Barbra Kerr]

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William -

I have recently had a problem with Zomeworks using 12 Sanyos on a fixed
(manually moved) FX168.  Going through their price list, additional hardware
is required for an adder of $200.00.  Unpublished, and unknown to me, with
Sanyo's there is yet another adder that is NOT on the price list.  This list
is dated early '05.  Prior to quoting, I called Zomeworks and confirmed I
was looking at the correct style for my application, and confirmed NO price
changes.

They confirmed all was still good.

When I ordered it there was that "unknown" adder that reduced my profit.
They claim to have been in the process of updating their pricelist to
include this secondary adder.  This was in October/November.....

I was told SOL and took it in the pocket book.

Good luck on your end.

Barbra

-----Original Message-----
From: William Miller [mailto:wrmiller at charter.net] 
Sent: Monday, January 23, 2006 1:12 PM
To: RE-wrenches at topica.com
Subject: Zomeworks [RE-wrenches]

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Colleagues:

I have repeatedly recommended Zomeworks trackers on this forum.  Recently 
my vendor requested a quote for a TRU120 tracker from Zomeworks.

At first Zomeworks told us their product would not work.  We reminded them 
of the photos of the four tracker installation we did that is on their web 
site.

We are now experiencing a bad case of bait and switch from Zomeworks.  The 
price has gone up by $300 twice in a short period since a written quotation 
was received.  Has anyone else had these problems with 
Zomeworks.  Zomeworks, are you on this list.  What explanation do you 
offer?  Can you honor your original estimate?

Willam Miller

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