Recurring SMA failures [RE-wrenches]

[William Miller]

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Friends:

I'm in agreement that the customer service is good, but I have had two 
almost five year old Suynny boys at the factory for repair and both failed 
again in about two weeks.  Has anyone else seen this pattern?

William Miller

BTW, SMA, if you are reading this, I never received a return call from two 
weeks ago.  Can you verify my calculations that 24 Siemens SR100s will work 
with an SB2100?



William Miller

At 05:53 PM 8/2/2006, you wrote:

>Hey Ya'll,
>
>I'm gonna have to 2nd or 3rd SMA to the list.
>
>John B's team has always been an outstanding example of what we want and
>should expect from a manufacturer.  Straight up, honest, responsive, and
>supportive.  Now if only we could get the inverters for about $0.25 per
>watt....
>
>Thanks John B and crew!
>
>Matt Lafferty


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