Great Support [RE-wrenches]
Allan Sindelar
allan at positiveenergysolar.com
Wed Aug 2 14:38:48 PDT 2006
I would also add Antonio The Tech to the names at SMA. Besides being very
sharp, and comprehending the strict left-brain cause-and-effect mentality of
the troubleshooting process, he has been given enough authority to make
decisions and initiate follow-up actions, without having to check with the
higher-ups. So generally one call will resolve a problem.
Allan
----- Original Message -----
From: "Nick Lucchese" <nickl at sierrasolar.com>
>
> I would agree with all the names listed so far (plus Eydie & Anne
> -AEE) and especially Greg Thomas at Outback. Though he is sometimes
> busy (as expected with a growing company) he has always followed
> through with promises as well as always friendly. Brad and Bill at
> Morningstar have always been there as well. Last but not least -
> John, Sam, Bill and Paul over at SMA always do everything top notch
> and seem to always be concerned about the installers perspective.
> It's always nice dealing with people that make it believable that
> they like what they do and the company they do it for.
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