outback inverters [RE-wrenches]

Rob Harlan mendosol at mcn.org
Tue Oct 22 21:00:00 PDT 2002



> I did not want to create a lot of unnecessary paperwork for everyone
> which is why I made it 5 years automatically for all US Sunny Boys.
> That being said, I think our customers have given us a clear message
> that they want 5 year (or longer) warranties.  IT is fairly simple
> economics to calculate the costs and build them in.  Unless we get
> messages to the contrary from the market, I imagine we will offer the
> same warranty in our off gird products when they arrive.
>
> If you have any questions, or if I can be of any further assistance,
> please do not hesitate to contact me.
>
> Best Regards,
>
> John Berdner
> SMA America, Inc.

This is true industry leadership and I for one am really grateful for the
standard that SMA has set in the US market.
When the California Energy Commission set the full five year warranty rules
for utiltity inter-tie systems their intention, as I understand it, was to
encourage the solar industry toward higher standards of accountability and
reliability. (Remember the tax credit days of the seventies?  Sorry,
nightmare flashback.)  This is not only commendable, and what our adolescent
industry needs, it is what customers, and many installers want.
Rob
Mendocino Solar Service
mendosol at mcn.org

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