Quandry(was Help needed in Tuolumne County) [RE-wrenches]

matthew tritt solarone at charter.net
Thu Oct 3 22:39:46 PDT 2002


Jeez-O-Pete. I can't see why there's such a problem with helping people out.
You take your car to the garage, the wrench does the fix, and you drive it
home. If the car breaks again, what happens? You take it back (if it's the
same problem) and he gets to do it again, Right? If something happens to the
same car later, do you sue the mechanic for having worked on it? Only if you
live in L.A.!

Seriously folks, help people if they need help. It's not going to hurt you
that much.

Matt
----- Original Message -----
From: "sunwise" <sunwise at cheqnet.net>
To: <RE-wrenches at topica.com>
Sent: Thursday, October 03, 2002 8:54 PM
Subject: RE: Quandry(was Help needed in Tuolumne County) [RE-wrenches]


> Yup, I hear you.  It is not only a bad move from a business and
> marketing perspective, it is also a liability issue.  I will add that
> from a marketing perspective, simply not involving yourself with the
> system may also not be the best choice, as the whole solar industry can
> get that big black eye when there is property loss or even injury caused
> by an unsafe installation.
>
> I know of an off-grid home that was lost in a fire not two miles from
> here (no one home at the time).  I had nothing to do with that install
> (nor maintenance) and do not believe the fire was caused by the PV
> system.  Yet I run into folks on a regular basis that say they heard
> that "that place out on Roman's Point burnt down from too much solar
> energy".
>
> Kurt Nelson
> SOLutions
>
> -----Original Message-----
> From: Jeff Yago [mailto:jryago at earthlink.net]
> Sent: Thursday, October 03, 2002 2:49 PM
> To: RE-wrenches at topica.com
> Subject: RE: Quandry(was Help needed in Tuolumne County) [RE-wrenches]
>
> I deal with this all the time.  My problem is I don't know how to say
> NO.  Small off-grid systems that are totally scabbed together and in
> desperate need of work and upgrades.  They have no money.
>
>
>
> We have learned really well that if we "touch it" its ours.  That is
> why we charge full price for full system check out and replace every
> item in question and add every part that was left out. We do not agree
> to only fix some of the items.  If they do not agree or do not have
> the money, we cannot help them, period.  I have referred them to
> others and suggested other solutions that do not involve us, but we
> cannot get involved if they cannot pay to fix it right.
>
> I know a local consulting engineering firm that was "asked" to
> volunteer their time to re-design the electrical system (at no fee)
> for an old house being renovated by local volunteers to make a Ronald
> McDonald Home for a children's hospital.  You guessed it, the firm was
> sued because some old wiring inside some of the walls that were not
> renovated or even part of the new work was bad and failed inspection.
> The fact that they received no fee to provide the engineering did not
> change the fact that they "bought it" once they had staff on site and
> provided a plan for the upgrade.       P.S. The volunteers that did
> the work were not sued.
>
> Jeff Yago
>
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