Thanks to Pagan and Xantrex [RE-wrenches]

Ezra Auerbach, Trace Engineering ezra at lasqueti.net
Thu Apr 4 14:21:06 PST 2002


All,

Pagan is on the road this week so I'd like to jump in and say thanks on her
behalf.  As most of you know I'm one of those "grey wrenches" and it's really
gratifiying for me to see how dedicated new folks like Pagan are making a
difference.  Thanks again William for recognizing Pagans efforts.

Best regards,

Ezra Auerbach

William Miller wrote:

> Friends:
>
> I want to publicly acknowledge when any vendor does the right thing just as
> I want to share information about problems. I have an SW customer that was
> falling through the cracks on the rebate program.   Xantrex had originally
> declined replacing the inverters and providing GTIs but reconsidered upon
> our request.  The customer is now promised replacement inverters with GTIs.
>  Thanks Pagan.  This has renewed my motivation to use SW products on grid tie.
>
> William Miller
>
> __________________________________________________________________
> William Miller
> Miller Power and Communications
> PO Box 50, Santa Margarita, CA 93453
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> email: wrmiller at slonet.org
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