Inverter recommendations? [RE-wrenches]

jay peltz jay at asis.com
Fri Dec 14 22:21:31 PST 2001


Hi Wally,

Good to hear from you.

I suggest the following.

For non UL ( and non battery charger) try the Studer brand.  Sold by Schott.
They are swiss made, true sine, transformer based and they are really QUIET.
Hay what could be better than a swiss inverter?

Right now theyare at 2k for the largest, but they cost around the same as a DR.

Xantrax is just making it so easy to go else where.

jay

peltz power


"Wallace Stahle, Future Elec. Energy Co." wrote:

> ----- Original Message -----
> From: "Chuck Heath, SunPower" <sunpwr at jps.net>
>
> Subject: Inverter recommendations? [RE-wrenches]
>
> > A houseboat client wants to upgrade from his old Trace 2012 (mod.sine) to
> > a sinewave unit with a bit more AC power, probably 3000 Watts. He's tied
> >
> > About the only choice I've found is ProSine's 3.0Kw. Any comments? Any
> > others?
>
> Hello Chuck,
>
> I'm glad you asked.  I have been chompin' at the bit to write a post best
> suited for the   RE-Bitchin list. I'll provide a sanitized version here. :-)
>
> The Prosign 2.5kw has been a fine and solid unit for the twenty to thirty
> music events I have powered with it since April of 2000. The sound engineers
> especially like its positive impact on their sound. One swears it is cleaner
> than the grid power.
>
> This October I turned on the unit, all was well, then a load on stage was
> plugged in and the inverter went into fault mode.  There is a code available
> on the  remote which indicated an overlimit AC output.  Did not compute for
> me.  Any ideas out there?  Well it was a goner.
>
> So, the event was no longer a solar powered, earth/commerce friendly
> beach-side music event.  Time to scramble cords to E power from the grid and
> slink out of there with my wounded RE system and humbled ego in tow.
>
> Well a failed inverter is one thing, but the second shock came when customer
> service told me I could send them $1,100 +/- for a replacement unit. Well
> that is for out of warranty failures.  Mine is under warranty and I have to
> send in the failed unit, wait three or more weeks for stock to arrive before
> I recieve a replacement unit.
>  No repair of my unit with quick turnaround for a needy customer is
> available. Mine and other failed unit are sent back to China where they are
> refurbished and sold again as factory seconds/refurbished, from their
> website.
>
> So two weeks after it is gone, they call me back to say it will be mid
> January before a replacement unit is available.
> For their part, Zanthrax has left me with  six and possibly more weeks (it
> ain't here yet)with no inverter for my customer, me in this case.
>
> I am flabbergasted at the cavalier response and attitude from customer
> service and the policy  in general.  I understand the evolving nature of
> globalization where energy is "cheap" and foriegn labor cheap and plentiful,
> and management bonuses high when cost savings (and job losses) are acheived.
> Something about this arangement grates on me.
> I would love to hear some perspectives on this.
>
> To summarize:  Does having a reliable inverter include the criteria of it
> being repairable in a reasonable amount of time?
> Should repair or replacement be at the mercy of available stock?
> Adios amigos, Wally Stahle
>
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