Contracts [RE-wrenches]

[David Blittersdorf]

We are installing 10kw Bergey wind turbines that carry a 5 year warranty. 
We warranty our install and work also for 5 years. Typically maintenance 
contracts are sold for items that require constant maintenance! Office 
copiers is an example of a machine that is critical to a busy company and 
needs a fast response so therefore most people buy a maintenance contract.

We are introducing tax credit leg. here in VT and wind requires a 5 year 
warranty. I am pushing for a 5 year on solar PV and thermal but most of the 
solar folks want 1 or 2 years. CA has the 5 year requirement and it's a harder 
sell to the leg. that solar PV has a 20+ year life but the warrenties are only 
one year.  Any comments?

David Blittersdorf

On 15 Feb 01, at 7:55, sunwise at cheqnet.net wrote:
> Michael Welch, Home Power wrote:
> > 
> > That's a good question.  But actually, I am just as much interested in how you
> > Wrenches deal with maintenance contracts, both for the systems you installed &
> > that others installed.
> > 
> Hi Michael,
> 
> I've never done a maintenance contract, just go work on stuff when I get
> the call.  Actually don't have much of a install contract either.  Just
> take the materials section of the bid up front and bill labor and misc.
> upon completion.  Be interesting to hear of anyone that uses maintenance
> contracts.  On a similar note, I try and cover any complete system I
> install bumper to bumper for a year, including my labor.  Is this pretty
> much the norm? -- Kurt Nelson
> 
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David Blittersdorf
NRG Systems, Inc.
110 Commerce Street
Hinesburg, VT 05461 USA
Tel: 802-482-2255
Fax: 802-482-2272
email: davidb at nrgsystems.com
Web:http://www.nrgsystems.com

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 RE-wrenches at topica.com

The archive of previous messages: 
 http://www.topica.com/lists/RE-wrenches/

To unsubscribe send a message to: 
 RE-wrenches-unsubscribe at topica.com

To check out the other RE-Wrench participants:
 www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine: 
 www.homepower.com

For info contact list moderator by email:
 michael.welch at homepower.com

____________________________________________________________
T O P I C A  -- Learn More. Surf Less. 
Newsletters, Tips and Discussions on Topics You Choose.
http://www.topica.com/partner/tag01