[RE-wrenches] Optics will not accept remote programming

[William Miller]

Friends:



I installed a Radian AC coupled system a few months ago.  We are trying to
dial it in to work with a Blue Planet battery system.



I cannot make any adjustments remotely through Optics.  Once in a while if
I reset the gateway I can change one setting, but rarely does it succeed.
The little wheel turns for a couple of minutes and then I get a failure
dialog box.



I was told to power cycle the Mate.  This did not solve the problem.



Has anyone else experienced this?



Thanks for any input.



William



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985
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