[RE-wrenches] schneider xw-Pro issue with genny running

[Chris Schaefer]

Great idea Howie. This client is very hands off and the original installer
did nothing in the way of educating them to the do's and don'ts. I've only
been there once and when I was there the SCP basically had all of the
default values. Oddly, I'm actually looking forward to returning.

Christopher

On Tue, Jun 29, 2021 at 2:17 PM Howie Michaelson <Howie.Michaelson at gmail.com>
wrote:

> Chris,
> Had your client tried running the problematic appliances using generator
> direct, that is avoiding the xw entirely. That will at least tell you if it
> is something to do with the generator output or with the interaction of the
> generator with the xw that is causing the problem.
>
> Howie Michaelson
> Sun Catcher
> NABCEP Certified Solar PV Installer™
> Solar Electric & Heat Pumps Systems Sales & Service
> 802-272-0004
>
> On Mon, Jun 28, 2021, 4:48 PM Chris Schaefer <chris at solarandwindfx.com>
> wrote:
>
>> G'day All,
>>
>> I recently got pulled into someone else's mess on a twin xw-pro 6848 with
>> a Generac 20kw air cooled genny. A little back story. The client is
>> currently off grid with basically an all electric house. I know, I know,
>> lol. The intent is to bring the grid in but that has been slowed for
>> various reasons. On to the issue. So the electric appliances do well until
>> the genny is running/charging and then certain items like the electric
>> dryer don't like to operate at this time. Turn the genny off and it runs
>> fine. The genny only has 900 hours on it and is serviced by a local genny
>> company. The client has no internet or InsightHome, only the SCP along
>> wiith a Schneider AGS module.
>>
>> Admittedly I'm not overly familiar with the Schneider product line. I've
>> reviewed every screen on the SCP looking for further genny settings but see
>> no detailed adjustment that might be able to be made, to "smooth" things
>> out so that the genny will play nice with the XW Pro and the dryer.
>>
>> I have reached out to Schneider directly but still no response after 5
>> days. Looking for any insight (no pun intended) from the Schneider users
>> out there.
>>
>> Sincerely,
>> Christopher-
>>
>> Chris Schaefer’s
>> <http:www.solarandwindfx.com>
>>
>> *Tel/Fax 585-229-2083 or Cell 585-748-1870 *
>> *5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
>> <http://www.solarandwindfx.com> ~ E-mail: chris at solarandwindfx.com
>> <chris at solarandwindfx.com>*
>>
>>
>> Thomas Jefferson, the author of our great Constitution, once said,
>> "democracy" will cease to exist when you take away from those who are
>> willing to work and give to those who would not."
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-- 

Chris Schaefer’s
<http:www.solarandwindfx.com>

*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
<http://www.solarandwindfx.com> ~ E-mail: chris at solarandwindfx.com
<chris at solarandwindfx.com>*


Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
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