[RE-wrenches] schneider xw-Pro issue with genny running

[Chris Schaefer]

G'day All,

I recently got pulled into someone else's mess on a twin xw-pro 6848 with a
Generac 20kw air cooled genny. A little back story. The client is currently
off grid with basically an all electric house. I know, I know, lol. The
intent is to bring the grid in but that has been slowed for various
reasons. On to the issue. So the electric appliances do well until the
genny is running/charging and then certain items like the electric dryer
don't like to operate at this time. Turn the genny off and it runs fine.
The genny only has 900 hours on it and is serviced by a local genny
company. The client has no internet or InsightHome, only the SCP along
wiith a Schneider AGS module.

Admittedly I'm not overly familiar with the Schneider product line. I've
reviewed every screen on the SCP looking for further genny settings but see
no detailed adjustment that might be able to be made, to "smooth" things
out so that the genny will play nice with the XW Pro and the dryer.

I have reached out to Schneider directly but still no response after 5
days. Looking for any insight (no pun intended) from the Schneider users
out there.

Sincerely,
Christopher-

Chris Schaefer’s
<http:www.solarandwindfx.com>

*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
<http://www.solarandwindfx.com> ~ E-mail: chris at solarandwindfx.com
<chris at solarandwindfx.com>*


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