[RE-wrenches] Outback_Inverter firmware mismatch

[Kienan Maxfield]

I have had this problem, on the job site I had, it was caused by a Wi-Fi router to close to the equipment. I moved all the Wi-Fi equipment away, and all of my issues were resolved. The Wi-Fi access point that I used to connect the Mate to Optics also caused problems.

I tried replacing all of the cables with shielded cables, and routing them away from AC lines, and it did not help. I had to move the Wi-Fi equipment.

Thanks,
Kienan



________________________________
From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> on behalf of Roland - RES <roland at renewablenergy.com>
Sent: Sunday, March 28, 2021 10:04:36 AM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Subject: Re: [RE-wrenches] Outback_Inverter firmware mismatch

Aloha Wayne,

We too have been plagued by this issue, that has been extremely frustrating for us and our clients.

The newest 1.4.6 firmware is supposed to fix this issue. We have updated our systems with this and so far so good. However because of the sometimes long delays between the faults we can't be certain.

Prior to this most common fix was replacing the mate.

Also on FP2 we had a couple factory units have the hub jumpers set for the wrong stacking. I believe they were set for parallel operations versus series. Strange it would work fine with the jumpers either way for a long time. But it's worth a check.

Sent from a IPhone, with touch screen keys on the fly. Please excuse shortcuts and typos.

Roland Shackelford
NABCEP CERTIFIED PV INSTALLER
President
Renewable Energy Services (RES), Inc.
Mobile:  808-938-9239<http://808-938-9239/>
www.renewablenergy.com<http://www.renewablenergy.com/>

On Mar 27, 2021, at 3:11 PM, Wayne Irwin <PureEnergySolar at hotmail.com> wrote:


Wrenches and Lones,

We have had chronic inverter firmware mismatch issues with FLEXpower TWO FXR series on many systems.
We've updated the firmware and replaced mates, yet the system failures continue.

The systems will work flawlessly for months and then randomly show error and the firmware mismatch. Occasionally the system will discover (on its own) that the firmware is the same and turn back on. But usually, the "solution" is to unplug the mate and plug it back in and like magic...everything works again anywhere from 3 months to a year.

This is disappointing and frustrating to the system owners as well as costly and time consuming for us.

Any guidance in resolving this issue would be greatly appreciated.

All these systems have been assembled by Outback.
None of them have OpticsRE.



Wayne Irwin
President
License #CVC56695
State Licensed Solar Contractor
Pure Energy Solar International Inc.
Wayne at PureEnergySolar.com
PureEnergySolar.com<http://pureenergysolar.com/>
SolarChargingStation.com<http://solarchargingstation.com/>
352 377-6527 Office
352 336-3299 Fax
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