[RE-wrenches] SMA SB#000US LCD Displays

[Jason Szumlanski]

I'm zeroing in on an answer and will share when I get it. I sent an email
at the recommendation of the first-line customer service rep. One person
responded saying to call customer service (haha). A few minutes later
another one said the cover needs to be replaced to maintain the NEMA
3R rating and gave me another email to get information on availability.




On Mon, Aug 10, 2020 at 5:05 PM Jason Szumlanski <
jason at floridasolardesigngroup.com> wrote:

> Does anyone know if the LCD displays can be replaced? I have a client with
> three SB6000US and one SB3000US all manufactured in 2007 and all four
> displays are shot. I'm not sure why it is so hard for SMA tech support to
> give me a simple answer on this. I just had a mind-melting hour-long phone
> call with them about this and the easiest currently-available replacement
> for an out-of-warranty SB6000US. I failed to get a straight answer
> on either question.
>
> Jason Szumlanski
> Florida Solar Design Group
>
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