[RE-wrenches] Optics systems ghost reprogramming

[Bill Battagin]

Dan,

             I've occasionally had a similar issue with a partial 
display failure of some of the info normally found on the home page on a 
Mate3.  So far I've been able to "solve" this problem by doing a 
complete system (this one was 4, OBVFXR's) shutdown and re-fire-up in 
the proper sequence.

Bill

Feather River Solar Electric

On 3/16/2020 3:37 PM, Dan Fink wrote:
> William, Michael; I have never seen spontaneous reprogramming of the 
> AGS, but it sure does give me something to watch out for on the Optics 
> systems I've installed, thanks for that!
>
> What I did see (last month) was an Optics system (no AGS) shut down 
> the web gateway, saying the firmware in the charge controllers (old 
> MX60s) and the Flexnet DC need to be updated, but all are too old, the 
> firmware can't be updated as far as I know. It also lost the Port #s 
> for the 2 MX60s and FlexNet DC and needs them re-entered.
>
> Oddly, the battery SOC is the only data showing in the Optics Portal, 
> but it's saying 67% SOC, which (I hope!) is incorrect, as the site has 
> had full sun, hardly a cloud in the sky, for over 3 days now, and the 
> system is designed to charge from 50% SOC to full on one sunny day.
>
> The Mate 3S firmware isn't flagged for an update, but there is a newer 
> version out. I plan to update the Mate 3S, re-enter the Port 
> assignments and hope that fixes the problem. Because the system is 200 
> miles away and I have no way now of knowing if it's even charging 
> right now.
>
> Will be watching this thread closely!.
>
> Dan Fink
> Executive Director, Buckville Energy Consulting
> NABCEP PV Associate
> NABCEP Certified PV System Inspector
> IREC Certified Instructor™ for:
> ~ PV Installation Professional
> ~ Small Wind Installer
> NABCEP Registered Continuing Education Providers
> d <mailto:dan.fink at greendustrialtraining.com>anbob88 at gmail.com 
> <mailto:anbob88 at gmail.com>
> 970-672-4342
>
>
>
> On Mon, Mar 16, 2020 at 1:48 PM William Miller 
> <william at millersolar.com <mailto:william at millersolar.com>> wrote:
>
>     Colleagues:
>
>     Over time we have seen our Outback Optics systems reprogramming
>     themselves.  The latest manifestation is seeing the AGS change
>     from Auto to Off.  I would suggest if you have Optics systems you
>     might log in and check this.  Damage can be done to batteries and
>     your credibility if a generator auto-start is expected and does
>     not occur.
>
>     I would be interested in hearing if any of you have experienced
>     any “ghost” reprogramming of any Outback systems.
>
>     Thanks,
>
>     William Miller
>
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