[RE-wrenches] Optics systems ghost reprogramming

[Tump]

Please be aware that the files that are stored in the Mates are not able to be overwritten, and this leads to corrupted data among other mystery issues. Contact Kris Stone, a former OB employee, he has the ability to erase the old files. I no longer travel w/o updated M3s and the firmware to up date. IF I have an issue, I will copy settings in the older Mate and leave my new one in place until I get it addressed by Kris.
FYI OB just closed down 1 their offices and moved (those who still had jobs) to I believe Bellingham. Lonus?
Kris Stone, 425-233-0731 stkrizzi at yahoo.com
> On Mar 16, 2020, at 6:37 PM, Dan Fink <danbob88 at gmail.com> wrote:
> 
> William, Michael; I have never seen spontaneous reprogramming of the AGS, but it sure does give me something to watch out for on the Optics systems I've installed, thanks for that!
> 
> What I did see (last month) was an Optics system (no AGS) shut down the web gateway, saying the firmware in the charge controllers (old MX60s) and the Flexnet DC need to be updated, but all are too old, the firmware can't be updated as far as I know. It also lost the Port #s for the 2 MX60s and FlexNet DC and needs them re-entered. 
> 
> Oddly, the battery SOC is the only data showing in the Optics Portal, but it's saying 67% SOC, which (I hope!) is incorrect, as the site has had full sun, hardly a cloud in the sky, for over 3 days now, and the system is designed to charge from 50% SOC to full on one sunny day.
> 
> The Mate 3S firmware isn't flagged for an update, but there is a newer version out. I plan to update the Mate 3S, re-enter the Port assignments and hope that fixes the problem. Because the system is 200 miles away and I have no way now of knowing if it's even charging right now.
> 
> Will be watching this thread closely!.
> 
> Dan Fink
> Executive Director, Buckville Energy Consulting
> NABCEP PV Associate
> NABCEP Certified PV System Inspector
> IREC Certified Instructor™ for: 
> ~ PV Installation Professional
> ~ Small Wind Installer
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> d <mailto:dan.fink at greendustrialtraining.com>anbob88 at gmail.com <mailto:anbob88 at gmail.com>
> 970-672-4342
> 
>  
> 
> 
> On Mon, Mar 16, 2020 at 1:48 PM William Miller <william at millersolar.com <mailto:william at millersolar.com>> wrote:
> Colleagues:
> 
>  
> Over time we have seen our Outback Optics systems reprogramming themselves.  The latest manifestation is seeing the AGS change from Auto to Off.  I would suggest if you have Optics systems you might log in and check this.  Damage can be done to batteries and your credibility if a generator auto-start is expected and does not occur.
> 
>  
> I would be interested in hearing if any of you have experienced any “ghost” reprogramming of any Outback systems.
> 
>  
> Thanks,
> 
>  
> William Miller
> 
>  
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