[RE-wrenches] Optics systems ghost reprogramming

[Michael Morningstar]

Yes, Yesterday. Changed out a new control board in a Radian and updated Mate3S firmware for a client last week. Left with AGS set to Auto. I always take a picture of the display after forgetting once or twice. Client calls me yesterday morning, he’s looking at his system remotely, “hey, generator did not come on for Sunday morning exercise!” Sure enough, Optics shows AGS set to Off.

> On Mar 16, 2020, at 12:08 PM, William Miller <william at millersolar.com> wrote:
> 
> Colleagues:
>  
> Over time we have seen our Outback Optics systems reprogramming themselves.  The latest manifestation is seeing the AGS change from Auto to Off.  I would suggest if you have Optics systems you might log in and check this.  Damage can be done to batteries and your credibility if a generator auto-start is expected and does not occur.
>  
> I would be interested in hearing if any of you have experienced any “ghost” reprogramming of any Outback systems.
>  
> Thanks,
>  
> William Miller
>  
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	Michael Morningstar

     	Morningstar Electric
	PO Box 1494
	Mount Shasta, California 96067
	530-921-0560
	CSLB 949635
 
  

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