[RE-wrenches] Fronius IG4, State 417 error

[pgiroux at mindspring.com]

Wallace

  I had an IG10's power supply get wonky two years ago. It would never get past the first stage. Couple trips to the customers house and Fronius tech support on the phone ( they were great by the way ) and they shipped me a new one. The tough part was swapping it out, a bit heavy.  They have always been great when it comes to customer support. 

  FYI, a new Primo is far more efficient and will have greater production #'s than the older IG's. Work horses both.

Peter Giroux
ASAE

-----Original Message-----
From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf Of Wallace Stahle
Sent: Tuesday, February 11, 2020 6:00 PM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Subject: [RE-wrenches] Fronius IG4, State 417 error

Hi Folks,

Is anyone familiar with the Fronius IG4,  State 417 failure code and its’ likely repair cost before I start a case with Fronius, take it off the wall and ship it to them for analysis and a repair quote?  It is not a warranty claim at all.
The manual states that 417 means: "Two power supplies have the same print number”. and to contact Fronius tech for assistance. They tell me send it in.  It is a hardware problem.

I would guess that removal and repair cost applied to to a new SMA with SPS would be a better investment for the customer.

Any experience on repair costs for that type of failure on that generation of Fronius? 

I appreciate any feedback on the problem.
Many thanks

Wallace Stahle
Future Electric Energy Co
PO Box 236
Willits, CA 95490
707-459-0474
Lic.#C10-762093
future at pacific.net





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