[RE-wrenches] SMA SBX.X Warranties

[Harry Mahon]

Peter – The standard warranty on Sunny Boy US, Sunny Boy Storage US (and ABU) and CORE1 US inverters (installed anywhere in north america) is 10 years, and can be extended to 15 or 20 total years. The TS4 devices we sell are warrantied for 25 years. While promotional stock lasts, we have SI 6048-US units offered at a discount with 10 year standard warranty as well (please contact your SMA sales rep or Authorized Distributor to verify they are still available).

Please note that the warranty is also transferrable, so a Sunny Boy warranty can transfer to a new homeowner should the house it is installed on be sold within the warranty period.

Your SMA sales rep or Authorized Distributor can give you current warranty extension prices – it is based on device size and extension period.

Here is the current (effective July 1) warranty document outlining all of this:
https://files.sma.de/dl/2580/COM-RES-GB-en-54.pdf

Best regards –
Mike

SMA America
Michael Mahon
Technical Trainer, Solar Academy
6020 West Oaks Boulevard, Suite 300
Rocklin, CA 95765
U.S.A.
Mobile:   +1 916 918 9412
www.SMA-America.com<http://www.sma-america.com/>

Solar Academy: https://solaracademy.sma.de/en.html

SMA America Solar Academy webinars: https://solaracademy.sma.de/en/courses.html
Choose "United States"

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From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf Of petertor at pobox.com
Sent: Thursday, December 19, 2019 4:27 PM
To: RE-wrenches at lists.re-wrenches.org
Cc: petertor at pobox.com
Subject: [RE-wrenches] SMA SBX.X Warranties

I installed a lot of Sunny Boy, Xantrex GT, Outback GVXT, Fronius IG and IG Plus, and re-branded SunPower inverters over the many years, and I have promoted the SB line to both the in-warranty and out-of-warranty clients whose inverters have failed. I especially like the multiple MPPT inputs and the SPS.

What bothers me, though, is the 5-year product warranty. What happened to the 10-year product warranty? Does one have to pony up $$$ to get a 10-year warranty for SMA. What about the the other manus?

I would like to stick with the SBX.X even if the -41 version does not come with a back plate.

So, is the std warranty for SBX.X products 5-years? Is there an  "upgrade" to a 10 -year warranty, and what is the cost? What about about Solar Edge, Fronius IG Plus?

Any help would be appreciated

Peter Parrish, Ph.D.

President, SolarGnosis
1107 Fair Oaks Blvd Ste. 351
South Pasadena, CA 91030
(323) 839-6108
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