[RE-wrenches] Outback Mate button failure follow-up

Sindelar Solar Allan at sindelarsolar.com
Fri Oct 18 14:28:18 EDT 2019


Wrenches,

I had asked here about the original Outback Mate's eventual failure of 
the buttons' responsiveness. Here's an update from Outback from about a 
month ago, in case others face the same issue:

Allan: Sorry for the slow response; we lost a few agents and are 
struggling to catch up. Unfortunately we no longer have repair parts for 
that product. Usually, problems with rubber membrane keypads like that 
are not related to dirt or oxidation, something that can be cleaned, but 
rather from the carbon puck material on the membrane wearing out. I have 
had some luck in the past using conductive paint as a repair strategy. 
You can Google "repairing membrane keypads" for ideas and products. I 
will be in our repair facility in two weeks, I'll look around and see if 
there are some parts laying around that might be helpful.  If I find 
something I will contact you.
Best regards,
Mark Walters
OutBack Power Technical Support Team

In addition, I learned from from Wrenches and Outback that the original 
Mate is still available through normal distributors.

-- 

*Allan Sindelar*
allan at sindelarsolar.com <mailto:allan at sindelarsolar.com>
NABCEP Certified PV Installation Professional
New Mexico EE98J Journeyman Electrician
Founder (Retired), Positive Energy, Inc.
*505 780-2738 cell*

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