[RE-wrenches] mate 3s locking

Fri Nov 30 19:22:16 EST 2018

Hi Mac, 

I use a cell for some clients with combox. I use Conext
Insight for some, it is a web portal like outbacks optics. Insight is nice
because I just look at a specific site and if I see green, I do not really
worry too much. It is read only and that is how Schneider gets around port
forwarding. It has everything that is on the combox from a data push out
only. 

At this time I am field testing XW pro which will use the conext
gateway and adds the first wifi monitoring to the power scene. Insight 2
will be out around february and it is read/ right into the conext gateway.

I like the new user interface alot more and it has a fresh new look that
works for me. The xwp has the cal rule 21 for grid and microgrid, better
parameters in the power electronics that may add some flexibility in a
higher power rating/surge than the current 6.8kw.  

Living large here now
that we finally got to fill our 18 K gallons of tanks with rain! We were
down to 3K and that is bare minimum for a wildfire. 
Dave Angelini Offgrid
Solar
"we go where powerlines don't"
http://members.sti.net/offgridsolar/
[1]
e-mail offgridsolar at sti.net [2]
text 209 813 0060

On Fri, 30 Nov 2018
11:28:11 -0700, Mac Lewis  wrote:  Hi Dave Angelini and wrenches,   I'm
curious how you are controlling the Combox without port-forwarding set up.
I have a lot of clients on Hughes net and they won't open ports their
customers. Will the new Combox or gateway product get around that?   Thanks

  On Sat, Nov 17, 2018 at 12:06 PM Dave Angelini Offgrid Solar  wrote: 

Hi Drake, 

I use both Outback and Schneider for my 200+ offgrid clients.
Since the 600v mppt came out in 2011 Schneider gets my business. I also
test for them and I am now working on the XW Pro for circuit validation
testing and new cloud based gateway replacement for Combox in an EFT. 

As
for user friendly, it is something new to learn and once a client gets up
to speed it is pretty easy, I think! Some of my clients do not like all of
this tech stuff and just want reliable power. I get it! 

There were early
problems with combox firmware that got solved. The new Conext gateway
allows me to monitor my clients without special port forwarding and easy
with cell. The Insight monitoring similar to Optics but easier to use
occasionally has had issues but nothing that took long for them to fix.
There is also a tablet ap. 

You can contact me offline and I agree that it
is pretty bad when issues take too long to resolve. maybe Outback will get
it done! 
Dave Angelini Offgrid Solar
"we go where powerlines
don't"
http://members.sti.net/offgridsolar/ [4]
e-mail offgridsolar at sti.net
[5]
text 209 813 0060

On Sat, 17 Nov 2018 10:43:09 -0500,
drake.chamberlin at redwoodalliance.org [6] wrote:  It seems like Outback has
too many problems now, with the Mate 3 and the discontinuation of the
original, excellent FX inverters. I had a Mate 3 loose its programming on
an AC coupled system so that the batteries had no protective relay until
the Mate 3 was reprogrammed. Tech support said that this happens with the
Mate 3. That is unacceptable. Fortunately it was a dual FX system, and I
had the original Mate to put back on it.   How do the Xantrex / Schneider
products compare regarding reliability and user friendliness? Are there any
downsides to using this equipment. I'm considering going full circle back
to this line.   Thanks,   Drake 

----- Original Message -----
  From:
"RE-wrenches"  
 To: , "RE-wrenches" 
 Cc: 
 Sent: Fri, 16 Nov 2018
19:39:26 -0800
 Subject: Re: [RE-wrenches] mate 3s locking

   Hi william  
Very tech fix with the relay!   Fortunately or unfortunately there is no
reliable web at the location but someone who manually checks things.    Yes
the 3s still has some of the same problems    Thx Jay Peltz power.      
On
Nov 16, 2018, at 2:14 PM, William Miller  wrote:

Jay: 

I have problems
with all of my Mate3 and 3s controllers locking up. So much so that I have
implemented the following steps: 

1. For most installations I leave the
hub wire cover off and label the Mate lead. Clients are instructed to
unplug and re-plug the Cat5 lead whenever the Mate locks up. 

2. On one
installation I have a Control By Web unit ping both Mate3 units every 5
minutes. If either fails to respond after 3 attempts, a relay opens and
closes the Orange/white leads which power cycles the Mates.  

Locking up
of Mates is a fact of life with Outback equipment. I love the equipment and
I hate the equipment. 

William 

Lic 773985
millersolar.com
[11]
805-438-5600  

FROM: RE-wrenches
[mailto:re-wrenches-bounces at lists.re-wrenches.org [12]] ON BEHALF OF Lones
Tuss
SENT: Friday, November 16, 2018 12:42 PM
TO: RE-wrenches
SUBJECT: Re:
[RE-wrenches] mate 3s locking   

Hello All 

And 

Hello Jay 

I just
asked the tech support boss on this as I had no idea. 

He has a test setup
that allows him to switch individuals lines on the cat5 cables. 

We can
duplicate Jay's screen shot below by opening the some of the lines to the
cat 5 cable. 

So as a start try replacing the cat5 between the Mate3S and
the Hub. 

Using the silicone grease that comes with a Mate is never a bad
idea. 

If your customer does not have a cable on hand I would try removing
the cable several times perhaps that could help to dislodge any corrosion
or dust on the connections. 

I hope this helps. 

Take Care All

-----Original Message----- 

From: RE-wrenches  On Behalf Of jay 

Sent:
Friday, November 16, 2018 8:05 AM 

To: RE-wrenches  

Subject:
[RE-wrenches] mate 3s locking 

** [EXTERNAL EMAIL] - Please report any
suspicious attachments, links, or requests for sensitive information to the
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HI All, 

I'm wondering if
anyone else is having mate 3s locking up problems? 

I've got 2 systems
that have had this happen. 

One is a big system ( 2 radians and 5 CC). Of
course its a long ways away and no there isn't internet so no OpticsRE.

Its been reprogramed with latest REV firmware. No change. 

thx 

jay

peltz power 

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"Yo solo sé que no sé nada." -Sócrates   -- 

Dave Angelini Offgrid
Solar
"we go where powerlines don't"
http://members.sti.net/offgridsolar/
[30]
e-mail offgridsolar at sti.net [31]
text 209 813 0060

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