[RE-wrenches] mate 3s locking

Sat Nov 17 10:43:09 EST 2018

It seems like Outback has too many problems now, with the Mate 3 and
the discontinuation of the original, excellent FX inverters. I had a
Mate 3 loose its programming on an AC coupled system so that the
batteries had no protective relay until the Mate 3 was reprogrammed.
Tech support said that this happens with the Mate 3. That is
unacceptable. Fortunately it was a dual FX system, and I had the
original Mate to put back on it. 

 How do the Xantrex / Schneider products compare regarding reliability
and user friendliness?  Are there any downsides to using this
equipment. I'm considering going full circle back to this line. 

Thanks,

Drake 

----- Original Message -----
From:
 "RE-wrenches" <re-wrenches at lists.re-wrenches.org>

To:
<william at millersolar.com>, "RE-wrenches"
<re-wrenches at lists.re-wrenches.org>
Cc:

Sent:
Fri, 16 Nov 2018 19:39:26 -0800
Subject:
Re: [RE-wrenches] mate 3s locking

Hi william

Very tech fix with the relay!

Fortunately or unfortunately there is no reliable web at the location
but someone who manually checks things. 

Yes the 3s still has some of the same problems 

Thx
Jay
Peltz power. 

On Nov 16, 2018, at 2:14 PM, William Miller <william at millersolar.com
[1]> wrote:

	Jay:

	I have problems with all of my Mate3 and 3s controllers locking up. 
So much so that I have implemented the following steps:

	1.     

For most installations I leave the hub wire cover off and label the
Mate lead.  Clients are instructed to unplug and re-plug the Cat5
lead whenever the Mate locks up.

	2.     

On one installation I have a Control By Web unit ping both Mate3 units
every 5 minutes.  If either fails to respond after 3 attempts, a
relay opens and closes the Orange/white leads which power cycles the
Mates.  

	Locking up of Mates is a fact of life with Outback equipment.  I
love the equipment and I hate the equipment.

	William

	<image004.jpg>
Lic 773985
millersolar.com
 [2]
805-438-5600

	FROM: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org
[3]] ON BEHALF OF Lones Tuss
SENT: Friday, November 16, 2018 12:42 PM
TO: RE-wrenches
SUBJECT: Re: [RE-wrenches] mate 3s locking

	Hello All

	And 

	Hello Jay

	I just asked the tech support boss on this as I had no idea.

	He has a test setup that allows him to switch individuals lines on
the cat5 cables.

	We can duplicate Jay’s  screen shot below by opening the some of
the lines to the cat 5 cable.

	<image003.jpg>

	So as a start try replacing the cat5 between the Mate3S and the Hub.

	Using the silicone grease that comes with a Mate is never a bad idea.

	If your customer does not have a cable on hand I would try removing
the cable several times perhaps that could help to dislodge any
corrosion or dust on the connections.

	I hope this helps.

	Take Care All

	-----Original Message-----

	From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org [4]> On
Behalf Of jay

	Sent: Friday, November 16, 2018 8:05 AM

	To: RE-wrenches <re-wrenches at lists.re-wrenches.org [5]>

	Subject: [RE-wrenches] mate 3s locking

	** [EXTERNAL EMAIL] - Please report any suspicious attachments,
links, or requests for sensitive information to the Help Desk. **
________________________________

	HI All,

	I’m wondering if anyone else is having mate 3s locking up problems?

	I’ve got 2 systems that have had this happen.

	One is a big system ( 2 radians and 5 CC).  Of course its a long
ways away and no there isn’t internet so no OpticsRE.

	Its been reprogramed with latest REV firmware.  No change.

	thx

	jay

	peltz power

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