[RE-wrenches] GENERAC EcoGen 6kw problem

[palumbo131m at gmail.com]

Thank you all for your help. Ray gets the gold star long distance diagnostics award as it was simply a thin layer of ice underneath the air cleaner. I cleared that out and it started right up and ran in good shape.
Dave

Sent from my iPhone

> On Jan 9, 2018, at 3:35 PM, Chris Mason <cometenergysystems at gmail.com> wrote:
> 
> If the unit is still under warranty, have any Generac dealer run through
> the diagnostics. The testing flow suggests rotor or stator problems, and
> there is a proscribed testing flow that needs to be performed. If it is
> determined to be a warranty issue, it will be fixed for you at no cost.
> If it is not under warranty, I would still have a dealer look at it. There
> are a large number of possible issues and you are going to spend a lot of
> time trying to find the problem. A Generac tech will likely find the
> problem in a few minutes unless it is a serious problem, in which case you
> were never going to find it.
> I'm a Generac tech so I can speak from some experience that this is likely
> not a simple issue.
> 
>> On Mon, Jan 8, 2018 at 8:13 PM, David Palumbo <palumbo131m at gmail.com> wrote:
>> 
>> I am troubleshooting a 6kw EcoGen LP gas generator in my neighborhood that
>> starts quickly
>> • but immediately shuts down with an “Under Voltage” shutdown alarm
>> • I can clear shutdown alarm and restart with same result. I tried this a
>> few times with same result. One of the start attempts included a back fire
>> before shutting down.
>> • Generator was recently run successfully for a few hours during a cold
>> snap. Started after several attempts at -10 F.
>> • According to the EcoGen manual this Under Voltage alarm is triggered “If
>> the generator voltage falls below 85% of nominal for more than 15
>> seconds”.  This definitely isn’t happening as the generator starts as usual
>> but shuts down within one or two seconds.
>> I will check for fouled spark plugs tomorrow. Anything else that might be
>> the problem?
>> 
>> David Palumbo
>> Independent Power LLC
>> Hyde Park, VT
>> 802-371-8678 voice or text
>> 
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> 
> 
> -- 
> Chris Mason
> NABCEP Certified Solar PV Installer™
> Solar Design Engineer
> Generac Generators Industrial technician
> 
> www.cometsolar.com <http://www.cometenergysystems.com>
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