[RE-wrenches] Defective UFOs

[Solar Energy Solutions]

Dear Wrenches,We were at a project yesterday and were quite perplexed as to why we were breaking so many Iron Ridge UFOs.. 15 on a 10kW.  Had it not been for us attending an IR workshop today it would still be a mystery and the problem would continue to plague us for the next several installation.  
Below is the IronRidge reply.
A couple batches of black ufo made it out in the market place due to a machine calibration issue that has been identified and fixed. The customers are to send an email tosupport at ironridge.com If they come across any bad product and will be taken care of with new product and a return address to send the bad ones back to the factory. Smiles,

Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc.
The BRIGHT CHOICE
Since 1987, helping you and your Portland neighbors
move towards an environmentally sustainable future.503-238-4502
www.SolarEnergyOregon.com