[RE-wrenches] BP warrantee saga continues....

[Ray]

Hi Tump;

We are in the process of getting a customer claim on a 24 module array 
of BP modules.  We were contacted by Innovative Energy a solar company 
in Colorado that is performing the inspections for the claims.  I'm not 
sure if there are other outfits handling claims for different areas.

Their number is 970 453-5384.

Also I can say these BP modules are extremely hard to troubleshoot.  One 
is shattered, a few show obvious burn marks on leads under the glass, 
but many are much more elusive.  Some work in full sun but not in lower 
light conditions, while others work in low light but then stop in full 
sun.  Our trouble shooting notes are crazy, but eventually lead to the 
conclusion that all the modules should be replaced, as none can be 
trusted.  My best guess is that the contacts are loose and that thermal 
expansion ( or contraction) causes the connections to be 
intermittent.    I've been suspicious of this array for years, but 
couldn't really understand what was happening, because it is also a site 
with quite a bit of intermittent cloud cover.  I thought trouble 
shooting the old Solarex failures was tough, but these BPs are the 
weirdest I've ever looked at.

I advise they all be replaced, they're that bad.  A large multinational 
company like BP should back up the warranty without legal action 
needed.  When we sold these modules, the BP name lent assurances that 
they would back up their products.

Ray


On 10/2/17 4:03 AM, Tump wrote:
> Keep finding these jewels…..NOT functioning, no surprise there!
> Does any one have the present contact for submitting claims to BP  on their modules? I know there is a class action suit but was hoping for BP to step up to the plate and address their issues, with out waiting for things to go thru court. Thanks in advance. T
>> Tump at swnl.net <blocked::mailto:Tump at swnl.net%22%20%5Co%20%22blocked::mailto:Tump at swnl.net>               www.SWNL.net <blocked::http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/>
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